You can find more information about our shipping and possible transit times here:
Every shipment is generally insured. We work with DHL, UPS and TNT to send the ordered products quickly and reliably to our customers.
The shipping costs depend on the weight of the orders. For single devices, the shipping costs are usually integrated in the price of the devices. For international orders, the costs are calculated according to the destination and added to the invoice.
Individual devices are usually shipped directly from our warehouse in Germany. Depending on the destination, this takes up to 2 working days. Orders received by 12 noon are dispatched on the same day. (confirmed payment required)
Import of Devices:
For import or international shipping, we calculate the actual costs of the shipping company. Even if the announced costs may appear high, this is due to the costs for goods insurance and air transport. The specifications are solely the prices of the shipping companies and not specified by us. For the import into the EU we use affiliated companies, which take care of the handling regarding taxes and duties. However, this way has the disadvantage that the shipping takes between 3-5 days longer because the goods are not delivered directly. We kindly ask you to take this into account with this type of order and when planning.